Support: Installation and IT Issues

When your PC is upgraded

Procedures for Version 5.0 and Later

Before the upgrade, you should save the files that configure your copy of BizInt Smart Charts to a network location that will not be "upgraded".

Version 5.0 or later stores all customizations in the user's Application Data directory, which you can find by typing %APPDATA%\BizInt

Simply copy the BizInt folder to the App Data folder on the new PC to make your settings and templates will be available on the new PC.

These include:

  1. The application INI files:
    BizInt Smart Charts for Drug Pipelines = smrtchrt.ini
    BizInt Smart Charts for Patents = scpatent.ini
    Reference Rows = screfrow.ini
  2. Chart templates are stored in the template directory. You should save any templates that you created, which have extensions that end with .CTT (there will be some templates with the same extension that are shipped with the product, but you can save those too).


Updated 15 December 2022.